How do I download the iDirect Driver App
Download the iDirect Team app on your iPhone to receive delivery tasks, follow optimized routes, navigate to stops, and submit proof of delivery.
The iDirect Team app is designed for drivers who receive delivery tasks from their team. Once signed in, you can view assigned routes, navigate to each stop, update delivery status, and submit proof of delivery directly from your phone.
Before you start
Make sure your team has already added you as a driver in iDirect. You will receive an invitation email once you have been added.
You will need the account details provided by your team to sign in and receive assigned delivery tasks.
Download the app
Android
Download the app for Android devices here:
https://team-content.idirect.app/android-download
After installing, open the app and proceed to sign in.
iPhone (iOS)
Download the app from the App Store:
https://apps.apple.com/us/app/idirect-team/id6757023862
Open iDirect Team
Sign in using the email address that was used to invite you to iDirect (the same email your dispatcher or team used to add you as a driver). This ensures your account is correctly linked to your assigned delivery team.
After signing in, you will be taken into the iDirect app. The app will then bring you to the invitation acceptance page, where you can accept the team invitation to join your team. Any delivery tasks assigned to you by your dispatcher will automatically appear in the app dashboard.
Start your deliveries
Open an assigned task to view your route and delivery stops.
From the app, you can:
- View your assigned delivery tasks
- Follow the optimized stop order
- Navigate to each delivery address
- Update delivery progress
- Capture delivery photos
- Collect customer signatures
- Add delivery notes
- Stay synced with your dispatcher
Don't want to install the app?
If your phone does not support iOS or Android, or you prefer not to install an app, a web-based driver portal will be available soon.
You will be able to access your delivery tasks directly from a browser without downloading anything.
Stay tuned — the web driver portal is coming soon.
Troubleshooting
Q: I cannot find iDirect Team in the App Store.
A: Make sure you are searching for iDirect Team and that the developer is IDIRECT TECHNOLOGY PTY LTD.
Q: I installed the app but cannot see any tasks.
A: Check that you are signed in with the correct account and that your dispatcher has assigned a delivery task to you.
Q: I cannot sign in.
A: Confirm that you are using the account associated with your iDirect team. If the issue continues, contact your team administrator or iDirect support.